How it works…
Vector Research & Development, Inc. is pleased to offer a 5-Year Warranty Plan for damaged or malfunctioning MaxRay Hardware not covered under the limited 12-month warranty. To secure coverage and lock in repair prices, the customer must register and remit a one-time eligibility fee for each hardware item to be covered. The current fee for this coverage plan is given below. The date of shipment on the customer packing list is the start date for the repair calculations set forth below. As an accommodation and upon request by the customer, Vector will promptly provide loaner hardware while Vector inspects returned malfunctioning hardware registered under this plan.
One-Time Enrollment Fee
One Fee per unit, covering five years. Includes overnight loaners.
The repair cost is based on the year since MaxRay was purchased. Unit is repaired free of charge less the graduated deductible.
Year 1 – $0
Year 2 – $100 deductible
Year 3 – $150 deductible
Year 4 – $250 deductible
Year 5 – $300 deductible
The 5 Year Extended Warranty complements the manufacturer’s warranty and must be purchased within 30 days of receipt of the unit.
*The battery for the MaxRay is covered by a 2 year manufacture warranty and is excluded from the 5 year extended warranty plan.